Official Data Protection Policy

Privacy Policy yeswin – Malaysia User Data Protection

Yeswin takes your privacy seriously. This document explains in detail how we collect, use, store, and protect your personal data as a user of our platform.

Last updated: 1 January 2026 Bahasa Melayu (Malaysia) 256-bit SSL

Important Note: This Privacy Policy applies to all users who access the yeswin.fun website and the YesWin mobile app. By using our platform, you agree to the way we process your personal data as described in this document.
1

Yeswin Privacy Introduction and Commitment

Yeswin understands that user trust is the foundation of every service we offer. When you register and use the yeswin platform, you entrust us with the responsibility of managing your personal information. We do not take that trust lightly.

This Privacy Policy is established to fulfil our obligations under Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international privacy standards. We are committed to ensuring that all data you share with us is handled in a transparent, secure, and legally compliant manner.

This policy covers all aspects of data processing, including how we collect information, the purposes for its use, the parties who may receive it, and the rights you hold as a data subject. We encourage you to read this document carefully and to contact us should you have any questions.

2

Types of Personal Data We Collect

Yeswin only collects personal data that is strictly necessary to provide a secure, high-quality online gaming platform service. The following are the types of data we collect:

Data Category Data Examples Primary Purpose
Identity Data Full name, date of birth, identification card number Identity verification (KYC), legal compliance
Contact Data Phone number, email address Account communications, security notifications
Financial Data Payment method details, transaction history Processing deposits and withdrawals
Technical Data IP address, device type, web browser Security, fraud prevention
Usage Data Game history, login frequency Service improvement, responsible gaming
yeswin never collects sensitive data such as medical or biometric information without your explicit consent. We only collect what is genuinely necessary.
3

How We Use Your Personal Data

Every piece of data we collect is used for a specific and legitimate purpose. yeswin will not use your data for any purpose beyond what is stated in this policy without first obtaining your consent.

The following are the primary purposes for which your personal data is used on the YesWin platform:

  • Account management – registering, verifying, and maintaining your user account
  • Transaction processing – processing deposits, withdrawals, and all financial activities on the platform
  • Identity verification (KYC) – ensuring compliance with legal requirements and preventing fraud
  • Platform security – detecting and preventing unauthorized access and fraudulent activity
  • Customer support – enabling our team to assist you more effectively
  • Service improvement – understanding usage patterns to improve platform quality
  • Marketing communications – sending relevant offers and promotions, subject to your preferences
  • Responsible gaming – monitoring gameplay patterns to identify player protection needs
You may opt out of receiving marketing communications at any time by contacting our support team. Opting out of marketing will not affect your use of the platform.
4

Data Sharing with Third Parties

Yeswin does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, in the context of platform operations, there are certain situations where your data may be shared with trusted parties.

Data sharing only occurs in the following circumstances:

  • Payment service providers – to securely process your deposit and withdrawal transactions
  • Game service providers – third-party game providers authorized to operate on the yeswin platform
  • Technical service providers – companies that help us maintain and improve the platform
  • Regulatory bodies and law enforcement authorities – when required by law or court order
  • Anti-fraud agency – to protect the platform and users from fraudulent activity

All third parties that receive your data are required to adhere to strict data security standards and are only permitted to use the data for the specified purpose. We ensure every instance of data sharing is protected through legally binding data protection agreements.

Reminder: yeswin will not share your data with third parties beyond the scope stated above without first obtaining your written consent.
5

Data Security and Technical Protection Measures

Yeswin continually invests in the latest data security infrastructure to ensure your personal information remains protected against cyber threats, data breaches, or unauthorized access at all times.

The security measures we implement include:

  • 256-bit SSL Encryption – all data transmitted between your device and yeswin servers is fully encrypted
  • Two-factor authentication (2FA) – an additional security layer to protect your account from unauthorized access
  • Stored data encryption – all sensitive data in our databases is encrypted using the latest industry standards
  • 24/7 security monitoring – automated threat detection systems operating around the clock
  • Regular security audits – independent security audits conducted periodically by third-party experts
  • Strict internal access controls – only authorized personnel may access user data, and only to the extent necessary for their duties
While no security system can guarantee 100% absolute protection, yeswin employs industry-best security practices to minimize risk and safeguard your data as effectively as possible.
6

Data Retention Period

Yeswin retains your personal data for as long as your account is active or as long as necessary to provide services to you. When your account is closed or you request data deletion, we will process that request in accordance with the following guidelines:

  • Identity and financial data is retained for a minimum of 7 years after account closure to comply with anti-money laundering (AML) legal requirements
  • Login and security activity data is retained for 2 years for fraud investigation purposes
  • Customer support communication data is retained for 3 years
  • Marketing data and communication preferences are deleted within 30 days after you withdraw

Once the designated retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered or accessed again by any party.

7

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010, you hold certain rights regarding your personal data stored by YesWin. We fully respect these rights and will process every request promptly.

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request the correction of any inaccurate or incomplete data in your account.

Right to Erasure

You may request the deletion of your data, subject to applicable legal retention requirements.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You have the right to receive your data in a machine-readable format for transfer to another provider.

Right to Restriction of Processing

You may request that we restrict the processing of your data under certain circumstances permitted by law.

To submit any request related to your data rights, please contact our privacy team via email at [email protected]. We will process your request within 14 business days.
8

Cookies and Tracking Technologies

The yeswin platform uses cookies and similar tracking technologies to enhance the user experience, secure sessions, and understand how users interact with our platform.

Types of cookies we use:

  • Essential cookies – required for core platform functions such as login and session security; cannot be disabled
  • Functional cookies – saving your preferences such as language and display settings for a more personalized experience
  • Analytics cookies – helping us understand platform usage patterns for service improvement purposes
  • Security cookies – detecting suspicious activity and protecting your account from unauthorized access

You can manage your cookie settings through your web browser settings. However, disabling essential cookies may affect the functionality of the YesWin platform.

9

Privacy Policy Amendments and Contact Us

Yeswin reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or new platform features. Each updated version will be published on our website with a clear effective date.

For significant changes, we will notify you via in-platform notifications or your registered email. Your continued use of the YesWin platform after amendments are published constitutes your acceptance of the updated policy.

If you have any questions, concerns, or wish to submit a request regarding your personal data privacy, please contact us via:

  • Email: [email protected]
  • Response time: Within 14 business days for all privacy inquiries
  • Language: Bahasa Melayu and English accepted

Security Commitment

256-bit SSL Encryption
Malaysia PDPA Compliance
2-Factor Authentication (2FA)
Regular Security Audits
24/7 Monitoring

Contact Us

Have questions about your data privacy? Our team is ready to help.

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Why Your Data Is Safe with YesWin

We don't just comply with the law — we go further to ensure every Malaysian user feels safe and comfortable using our platform.

Military-Grade Encryption

Your data is protected with AES-256 encryption — the same technology used by financial institutions and government agencies worldwide. No compromises on security.

Fast and Secure KYC

Yeswin's identity verification process is designed to be fast without compromising security. Your KYC data is encrypted and accessible only by authorised staff.

Two-Factor Authentication (2FA)

An added layer of protection through 2FA ensures only you can access your account. Even if your password is compromised, your account remains secure.

No Data Sales

Yeswin has never and will never sell your personal data to advertisers or any third party. Your data belongs to you — not as a business commodity of ours.

Malaysia PDPA Compliance

All our data handling practices fully comply with Malaysia's Personal Data Protection Act 2010, ensuring your rights as a Malaysia user are upheld at all times.

Real-Time Threat Monitoring

Our automated security system continuously monitors for suspicious activity and will take immediate action to protect your account should any anomaly be detected.


Your Privacy Protected, Your Gaming Experience Elevated

Join millions of Malaysian players who trust YesWin for a safe, fair, and privacy-respecting online gaming experience.

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