Terms and Conditions yeswin – Complete Guide for Malaysian Users

These Terms and Conditions constitute a legally binding agreement between you as the user and yeswin as the operator of the online gaming platform. This document applies to all users who access, register for, or use any services provided through the yeswin.fun website and the yeswin mobile app.

To use the yeswin platform, you must meet the following eligibility requirements:

• At least 18 years old at the time of registration
• Registering under your own name and not on behalf of a third party
• Not appearing on any gaming exclusion list maintained by any relevant authority
• Having full legal capacity to enter into a binding agreement
• Using the platform for personal entertainment purposes only

Each user is only permitted to register one account only on the yeswin platform. Ownership of multiple accounts by the same individual is strictly prohibited and may result in the closure of all related accounts and the freezing of any account balance.

During the registration process, you are required to provide accurate, truthful, and up-to-date information including your full name, phone number, date of birth, and other required details. yeswin reserves the right to verify all provided information through Know Your Customer (KYC) procedures at any time.

You are fully responsible for:

• Keeping your password and account login credentials confidential
• Ensure no other party uses your account without authorization
• Notify yeswin immediately if you suspect unauthorized access to your account
• Ensure all your personal information is kept up to date and accurate

Yeswin supports a wide range of payment methods suited for Malaysian users, including FPX, Touch 'n Go eWallet, GrabPay, Visa and Mastercard credit/debit cards, and various cryptocurrencies. All financial transactions are subject to the minimum and maximum limits set for each payment method.

For security and compliance purposes, all payment methods used must be registered under the same name as your yeswin account. The use of third-party accounts for deposits or withdrawals is strictly prohibited and may result in account suspension pending further investigation.

Yeswin's withdrawal policy is as follows:

• Withdrawal requests are processed within 24 hours on business days
• Identity verification (KYC) may be required before your first withdrawal is approved
• Yeswin does not charge any processing fees for deposits or withdrawals
• Minimum and maximum withdrawal limits vary by payment method
• Winnings from bonuses are subject to wagering requirements before they can be withdrawn

Yeswin offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, and special promotions for festive seasons. Each bonus and promotion is subject to specific terms and conditions stated at the time of the offer.

The wagering requirement is a standard condition that must be met before bonus funds can be converted into withdrawable cash. For example, a bonus with a 20x wagering requirement means you must place bets totalling 20 times the bonus value before a withdrawal is permitted.

General terms and conditions for all yeswin bonuses and promotions:

• Each user is eligible to claim each type of bonus once only unless otherwise stated
• Bonuses cannot be transferred to other users or directly converted to cash
• Yeswin reserves the right to modify, suspend, or withdraw any promotion with advance notice
• Abuse of the bonus system, including opening multiple accounts to claim bonuses, will result in the cancellation of all bonuses and account closure
• Wagering placed using bonus funds on excluded games will not count toward fulfilling the wagering requirement

Yeswin maintains a zero-tolerance policy toward any form of unlawful conduct, fraud, or behaviour that is harmful to other users or the integrity of the platform. All users are required to use the platform in a responsible and ethical manner.

The following activities are strictly prohibited on the yeswin platform:

• Use of automated software, bots, or any technical means to manipulate game outcomes
• Sharing your login credentials or allowing others to access your account
• Attempting to exploit any technical bugs or system vulnerabilities on the platform
• Providing false or misleading information during registration or the verification process
• Any form of syndicated gambling or pooling of bets on behalf of others
• Using the platform for money laundering or any other illegal activities
• Harassment or threats directed at yeswin customer support staff

Yeswin cares about the well-being of every one of our players. We believe that online gaming should remain an enjoyable form of entertainment, and never become a source of stress or financial difficulty for anyone.

The yeswin platform provides a range of responsible gaming control tools to help players better manage their gaming activity:

• Daily/weekly/monthly deposit limits – set a maximum deposit limit according to your means
• Loss limits – set the maximum loss amount you are comfortable with
• Session time limits – control how long you play each session
• Self-exclusion – pause access to your account for a set period of time
• Self-exclusion – the option to fully exclude yourself from the platform for an extended period

If you or someone you know is struggling with gambling control issues, we encourage you to seek professional help and make use of the control tools provided. Contact our support team for more information about yeswin's responsible gaming programme.

Yeswin provides the online gaming platform on an "as-is" basis and makes no express or implied warranties that the platform will operate without interruption or error at all times. While we strive to ensure optimal platform availability, technical disruptions or scheduled maintenance may occur from time to time.

To the extent permitted by law, yeswin shall not be liable for:

• Loss of profits, revenue, or business opportunities due to platform disruption
• Losses arising from internet connectivity failure or technical disruptions on the user's end
• Any game result that has been fully and correctly processed by the platform system
• Unauthorized access to an account due to the user's negligence in safeguarding login credentials

Yeswin reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Any amendments made will take effect immediately upon publication on the yeswin website.

We will endeavour to provide advance notice to registered users via email or in-platform notifications when significant changes to these terms occur. However, it remains the user's responsibility to read and understand the latest version of these Terms and Conditions.

Continued use of the yeswin platform after any amendments are published will be considered as your acceptance of the revised terms. If you disagree with the changes made, please stop using the platform and contact our support team to close your account.